Opened 5 months ago

Closed 5 months ago

Last modified 5 months ago

#35570 closed Bug (needsinfo)

groups not shown in iOS

Reported by: Peter Doll Owned by: nobody
Component: contrib.auth Version: 4.0
Severity: Normal Keywords: groups, iOS
Cc: Peter Doll Triage Stage: Unreviewed
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: no UI/UX: no

Description (last modified by Natalia Bidart)

In my django project (rechentrainer.app) I created two groups to manage my users: "lehrer" and "schüler". In all browsers and at all devices I can assign them to my users - but not in iOS on my iPad or iPhone - the groups are not shown. In Safari on the Mac it works fine.

Attachments (2)

Gruppe iPad.jpg (28.6 KB ) - added by Peter Doll 5 months ago.
Gruppen PC.jpg (16.2 KB ) - added by Peter Doll 5 months ago.

Download all attachments as: .zip

Change History (4)

comment:1 by Natalia Bidart, 5 months ago

Component: Error reportingcontrib.auth
Description: modified (diff)
Owner: set to nobody
Resolution: needsinfo
Status: newclosed
Type: UncategorizedBug

Hello Peter, thank you for your report. What you are describing is quite unexpected. I think we have plenty of iOS users and it's surprising they haven't reported this before.

We are going to need more information in order to triage this report properly, as I would guess this is somehow user error:

  1. Could you please attach screenshots of what you see in those devices for the relevant screen?
  2. Could you please double check if the user you are logged in with has the necessary access?
  3. Have you tried to scroll horizontally in case some part of the UI is not shown?
  4. Also please note that the version you have reported as affected (4.0) is not supported since a while ago. We need confirmation that is issue is also present in latest 5.0 and 5.1.

by Peter Doll, 5 months ago

Attachment: Gruppe iPad.jpg added

by Peter Doll, 5 months ago

Attachment: Gruppen PC.jpg added

comment:2 by Peter Doll, 5 months ago

Hello Natalia, I am very glad that you are taking care of my problem. I am old in years but a newbe in Django and this is my first bug report. I could not find any help for my problem neither in the German forum nor at Stackoverflow.

  1. I am attaching two screenshots here, one from PC and one from iPad.
  2. of course I have checked this.
  3. no, that doesn't help.
  4. first I have to find out how to change this
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